Beauty's Hidden Gem
Horsham's most relaxing, family run beauty salon
We offer a wide range of spa, beauty and advanced skin treatments at our Horsham beauty salon, including relaxing massage treatments, luxury facials, Environ and CACI facials, IPL hair removal and skin rejuvenation, waxing, nails and specialist skin treatments. Located just one minute from Horsham train station, Mi Spa combines a warm and welcoming atmosphere with professional expertise and results-driven treatments tailored to your individual needs and goals.
At Mi Spa Beauty Salon Horsham, we strive to deliver the very best experience in a friendly and professional environment. Since opening in 2011, our passion has always been helping our clients look and feel their best - whether that’s through relaxation, healthy glowing skin, beautiful nails or confidence-boosting advanced treatments. We pride ourselves on our knowledge, expertise and personalised approach, and we look forward to welcoming you soon.
Eventis Skin Analysis Day
Event dates: Friday 12th June | Friday 10th July | Friday 14th August
10am–5pm | Mi Spa
Experience a professional skin consultation with an IIAA Skin Specialist, using advanced diagnostic technology to assess your skin in depth and reveal what it truly needs.
Receive a personalised skincare and supplement plan tailored to your skin goals.
£25 booking fee - fully redeemable on Environ or ANP purchases on the day.
Exclusive event-only offers.
Appointments are limited - book early to secure your place.
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CONTACT FORM
Visiting the Salon & Term's & Conditions
Appointments only (No walk-ins)
We are a small business and do not have a receptionist so please schedule all visits to the salon (including for products/vouchers)
*Phone services are also limited so please text/email when possible, or leave a message and we will get back to you as soon as someone is available.*
Attending an appointment
We recommend aiming to arrive 5-10 minutes before your appointment is due to start. When you arrive, please wait outside and your therapist will collect you when they are ready.
Please ensure you have filled out all the consultation forms required as soon as you receive them. These are usually emailed a few days before the appointment (be sure to check your junk mail too).
Please inform us if you do not receive your form or if you have any problems.
Parking
We have limited spaces so please allow extra time in case these aren't available. Only park in the spaces signposted 'Mi Spa Customer Parking'.
If there are no spaces available, the closest car park is Pavilions which is the next turning as you exit our car park.
Late Policy
We will do what we can to accommodate you if you are running late for your appointment, however it may result in the treatment time being reduced (in this case the full service amount will still be charged) or cancelled (in this case our cancellation policy applies).
Cancellations/Rescheduling
We require a minimum of 48 hours for cancellations or to reschedule, however we please ask to give as much notice as possible to allow other people to book in.
All cancellation/rescheduling within less than 48 hours will be charged at 50% of the total services booked.
No Shows
All no shows will be charged at the full treatment cost.
Changes to appointments
We require a minimum of 48 hours notice before your appointment for any changes to be made, including which services you've booked for, and where possible we will try to accommodate them.
Patch tests
Some treatments require a patch test before attending for the service, this includes tinting (minimum 48 hours before the treatment) and IPL (minimum 1 week before the treatment).
Patch tests are valid for 3-6 months after, depending on the service.
Age Restrictions
For all clients who are under 16, a parent or guardian must be present throughout the duration of your visit. Please enquire if you or someone you are booking for is under 16 to check suitability for treatments.